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Common Questions.

Simple Answers.

Have your own question about renting a storage unit?
Are my items safe in my storage unit?

The storage unit you rent is secured by your own padlock, 24/7 CCTV video monitoring, security gate / fencing & floodlighting. Your storage unit is very safe!

Click here for some tips on keeping your items safe for long term storage.

How do I rent a storage unit?

It's extremely quick and easy to rent a storage unit online. Simply go on your phone or laptop and complete our signup form to secure your storage shed.

Once you've made your initial payment you’re all set - Instant access to your storage unit! You’ll be sent a text message and email with your gate access code and instructions for our storage facility!

Is it month to month or do I sign a longer lease?

All storage units are month-to-month rentals. Just give us 14 days notice and you can move out without being charged for additional months!

Any prepaid storage fees are refunded up to your move-out date, so you won't be out of pocket when you move out of your storage unit mid-month.

The minimum period to rent a storage unit is one month.

How does billing and payment work?

Your debit / credit card will be charged on the 1st of each calendar month. All payments for storage units are monthly in advance.

When you rent a storage unit online, your initial payment is a partial month, making your storage unit paid up until the end of the first month.

Are there additional fees for my storage unit?

A refundable $100 deposit is paid when you move-in. This is returned upon the storage unit being successfully vacated, cleared of all belongings and left in a clean state.

There are no other additional sign-up fees!

Do you provide removalist services?

No, we don't provide removalist services - we're just a self storage company!

We recommend you use a specialist to find the perfect removalist, like 

Support Hours

9am - 5pm Mon - Fri (SA time)

9am - 3pm Saturday (SA time)

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Storage Locations

Lonsdale, SA: 8 Devon Street Lonsdale SA 5160

(08) 7150 1115

Hervey Bay, QLD: 100 Islander Road Pialba QLD 4655

(07) 4212 4342